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FREQUENTLY ASKED QUESTIONS

  • Q: What sizes do you offer?
    A: At Whimsy Tee, we proudly offer a comprehensive range of sizes to ensure that everyone can find their perfect fit. Our t-shirt sizes include Small (S), Medium (M), Large (L), Extra Large (XL), and XXL. We are also excited to share that we stock sizes up to 3XL to cater to even more of our whimsical customers. Each size is designed to provide comfort without compromising on style, featuring our vibrant designs and quirky slogans. For precise measurements, please refer to our size chart available on the product pages. Happy shopping!
  • Q: How do I place an order on Whimsy Tee?
    A: Placing an order on Whimsy Tee is simple and convenient! Follow these steps to express your fun side with our vibrant t-shirts: 1. Browse the Collection: Visit our online store at www.whimsytee.com and explore our range of unique t-shirts featuring vibrant designs and quirky slogans. 2. Select Your T-Shirt: Click on the t-shirt that catches your eye. Choose your preferred size and color from the available options. 3. Add to Cart: Once you've made your selections, click the "Add to Cart" button. A pop-up will confirm that the item has been added to your cart. 4. Review Your Cart: Click on the shopping cart icon at the top-right corner of the page to view the items you've selected. Review your order to ensure everything is correct. You can adjust quantities or remove items if needed. 5. Proceed to Checkout: When you're ready to purchase, click the "Checkout" button. You will be prompted to enter your shipping information, payment method, and any discount codes you might have. 6. Place Your Order: After entering your details, review your order summary and click "Place Order" to complete your purchase. 7. Confirmation: You will receive an order confirmation email with your order details and estimated delivery time. If you have created an account with us, you can also log in to track your order's status. Enjoy shopping at Whimsy Tee, where playful style meets vibrant expression! If you have any questions or need assistance, our customer support team is always here to help. Happy shopping!
  • Q: What payment methods do you accept?
    A: At Whimsy Tee, we strive to make your shopping experience as seamless as possible. We accept a variety of payment methods to suit your convenience. These include major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, we accept payments through PayPal for those who prefer a secure and quick checkout process. We also offer the option to pay via Apple Pay and Google Pay for added flexibility and ease. Shop with confidence and let your fun side shine through with our vibrant t-shirts!
  • Q: What is your shipping policy?
    A: At Whimsy Tee, we are committed to ensuring that your unique t-shirts reach you in a timely and secure manner. We offer worldwide shipping with various delivery options to suit your needs. Orders are typically processed within 1-2 business days. For domestic shipping within the United States, standard shipping takes 3-5 business days, while expedited shipping options can get your order to you within 1-3 business days. International shipping times vary by destination and can take anywhere from 7-21 business days. We also provide tracking information for all orders, so you can monitor your shipment's progress. Shipping costs are calculated at checkout based on your location and the shipping method chosen. We strive to ensure your shopping experience is as whimsical and seamless as possible!
  • Q: Can I return or exchange my order at Whimsy Tee?
    A: Yes, at Whimsy Tee, we offer a hassle-free return and exchange policy to ensure your satisfaction with our unique t-shirts. If you are not completely happy with your purchase, you can return or exchange your order within 30 days of delivery. To initiate a return or exchange, please contact our customer service team via email at support@whimsytee.com, providing your order number and reason for the return or exchange. Our team will guide you through the process and provide a prepaid return shipping label for your convenience. Please note that items must be unworn, unwashed, and in their original condition with tags attached. Once we receive and inspect your returned item, we will process your refund or send out the exchange promptly. For more detailed information, please visit our Returns and Exchanges policy page on our website. Your satisfaction is our priority at Whimsy Tee!
  • Q: How should I care for my Whimsy Tee products?
    A: To ensure the longevity and vibrant appearance of your Whimsy Tee products, we recommend following these care instructions: 1. Wash Inside Out: Turn your t-shirts inside out before washing to protect the prints and designs. 2. Use Cold Water: Wash your tees in cold water to prevent any shrinking and to maintain the color vibrancy. 3. Mild Detergent: Use a mild detergent to avoid any harsh chemicals that might affect the fabric or design. 4. Avoid Bleach: Do not use bleach or any strong detergents as they can damage the fabric and fade the designs. 5. Gentle Cycle: Select a gentle wash cycle to reduce wear and tear on the fabric. 6. Air Dry or Low Heat: For drying, either air dry your t-shirts or use a tumble dryer on a low heat setting. High heat can cause shrinkage and damage designs. 7. Avoid Ironing on Designs: If ironing is necessary, make sure to avoid direct contact with printed areas. Iron the t-shirt inside out or use a cloth over the design. By following these care instructions, your Whimsy Tee products will stay fresh and whimsical for many wears to come! (SEO keywords: Whimsy Tee products care, t-shirt care guide, how to wash t-shirts, maintaining t-shirt quality, Whimsy Tee maintenance)
  • **Q: Do you offer gift cards?**
    A: Yes, Whimsy Tee offers gift cards! Our gift cards are the perfect way to share the joy of our unique t-shirts with friends and family. Available in various denominations, these digital gift cards can be easily purchased directly from our online store and are emailed to the recipient instantly. They’re ideal for birthdays, holidays, or any special occasion. Recipients can use their gift cards to shop for any of our vibrant, quirky designs at their convenience. Gift the whimsy and let them choose their favorite playful styles!
  • Q: How can I contact customer support at Whimsy Tee?
    A: At Whimsy Tee, we value our customers and are dedicated to providing excellent service. If you need to contact our customer support team, there are several convenient options available: 1. Email: Reach out to us at support@whimsytee.com for any inquiries or concerns. Our team typically responds within 24 hours on business days. 2. Live Chat: Visit our website and use the live chat option for real-time assistance with your questions. Our live chat is available Monday to Friday from 9 AM to 6 PM EST. 3. Contact Form: You can also use the contact form on our "Contact Us" page. Fill in your details and query, and our team will get back to you promptly. 4. Social Media: Feel free to send us a direct message on our social media platforms like Facebook and Instagram. We monitor these channels regularly and will respond as quickly as possible. For all your whimsical t-shirt needs, we’re here to help!
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